Privacy Policy
Last Updated: October 26, 2023
Purnama Cerah Living ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (yourwebsite.com) and use our smart home automation services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of data about you:
- Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, physical address, and payment information when you register for an account, subscribe to our services, or contact us.
- Technical Data: This involves information automatically collected when you access our website or services, including your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, such as pages viewed, time spent on pages, clickstream data, internal site searches, and other behavioral data.
- Smart Home Device Data: Data generated by the smart home devices integrated or installed by us, such as device status, usage patterns, energy consumption, and security alerts. This data is collected to provide and improve our automation services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including home automation system design, installation, and support.
- To process transactions and manage your accounts.
- To improve, personalize, and expand our services, products, and website content.
- To communicate with you, including responding to your inquiries, providing customer support, and sending service-related notices.
- To send you marketing and promotional communications about our products and services, only if you have opted-in to receive such communications.
- To monitor and analyze usage and trends to improve your experience.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may share your personal data with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology for sensitive data transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us at inquiry.pcL@email.com.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: inquiry.pcL@email.com
- By phone: +60322019487
- By mail: 28 Kassim Terrace, Unit 16-03, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50400, Malaysia